Your most unhappy customers are your greatest source of learning.
Bill Gates
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More quotes by Bill Gates
- The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
- Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.
- In this business, by the time you realize you're in trouble, it's too late to save yourself. Unless you're running scared all the time, you're gone.
- This is a fantastic time to be entering the business world, because business is going to change more in the next 10 years than it has in the last 50.
- If GM had kept up with technology like the computer industry has, we would all be driving $25 cars that got 1,000 MPG.