Privacy Policy

Thumbnail.Ai (hereinafter referred to as “Thumbnail.Ai”) has created this Privacy Policy to help our users better understand what information we collect about them and what may happen to that information. The following discloses our information gathering and dissemination practices.

By accepting this Privacy Policy you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of Thumbnail.Ai’s Terms and Conditions.

Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices.

Information We Collect

Non-Personally Identifiable Information

We automatically track certain information based upon your behavior on our website using cookies and other devices. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. This information may include (but is not limited to) the URL that you just came from (whether this URL is on our site or not), what browser you are using, and your IP address. Most web browsers are initially set up to accept cookies. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

Personally Identifiable Information

Our primary goal in collecting personal information is to provide you with a smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs.

Thumbnail.Ai only collects such personal information that is necessary for you to use our services. This personal information includes, but is not limited to, first and last name, mailing address, zip/postal code, email address, financial information, and other personal information necessary to satisfy legal requirements.

As a matter of policy, we will never sell or rent any personally identifiable information about you to any third party.

We have an international presence, and you agree that to facilitate the use of our services, your personal information may be stored and processed on our computers in the United States of America & Canada. The laws on holding personal data in the United States may differ from Canadian law but as we explain below, we will hold and transmit your information in a safe, confidential and secure environment. If you are a resident of the European Economic Area or a country which restricts data transfers outside of that jurisdiction or region without your consent, you consent to your personal information being transferred outside of the European Economic Area or your country for processing or storage by or on behalf of us.

Our Use of Your Information

Any of the personal information we collect from you may be used in one of the following ways:

To process transactions – (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the services requested) To improve our website - (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service - (your information helps us to more effectively respond to your customer service requests and support needs) To send periodic newsletters or other promotional emails may be sent to you from us. Users have the option to unsubscribe from the newsletter at any time and at their sole discretion. Your personal information will not be used for any other purpose without your consent.

Our Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your personal information when we believe the release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information or information that has been rendered anonymous may be provided to other parties for marketing, advertising, or other uses.


Thumbnail.Ai treats data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. However, "perfect security" does not exist on the internet.


We will try to ensure that information about you is accurate, complete and up-to-date. However, please inform us of any change of name, address or other information. In the event you have questions about the accuracy of factual information we have collected about you, you will have access to that information in order to verify and update it.


If you have any questions about the collection, use or disclosure of your personal information or if you simply want to know whether we have any of your personal information on file, you may contact Thumbnail.Ai support at [email protected]. Except in limited circumstances, as specifically provided by applicable privacy legislation, we can tell you whether we hold personal information about you. If we do hold personal information about you, you may request that this information be erased.


We may change this Privacy Policy from time to time based on your comments and our need to accurately reflect our data collection and disclosure practices. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Terms of Service

This page explains the terms by which you may use our online and/or mobile services, website, and software provided on or in connection with the service (collectively the “Service”).

Thumbnail.Ai is owned and operated by Thumbnail.Ai (hereinafter referred to as “Thumbnail.Ai”).

Your use and access of this website indicates that you accept these Terms and Conditions. If you do not agree, do not use the website. You agree not to use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic program, algorithm or methodology, or any similar or equivalent manual process, to access or copy or monitor any portion of the website.

1. Ownership and Property Rights

Except as expressly provided in these Terms and Conditions, no part of the website may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, web site or other medium for publication or distribution or for any commercial enterprise, without Thumbnail.Ai’s express prior written consent.

You are authorized to download and share unlimited copies of your designs for your personal or commercial use, provided that you maintain the copyright and other notices contained in that content.

2. User Information

In the course of your use of the website, you may be asked for personally identifiable information. We uphold rigorous standards to uphold the integrity of this information as outlined in our Privacy Policy. You are solely responsible for the accuracy and content of your user information. You are also responsible for maintaining the confidentiality of your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify Thumbnail.Ai immediately of any unauthorized use of your account or password.

3. Third Party websites

In the course of your use of the website, you may be redirected to third party websites. We have no responsibility for the content or information provided by or through third party websites even if they are affiliates of ours.

Linking to third party websites does not imply our endorsement of that web website. We disclaim any liability for links to another website.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Thumbnail.Ai, ITS AFFILIATES, AND ANY OFFICER, DIRECTOR, EMPLOYEE, SUBCONTRACTOR, AGENT, SUCCESSOR, OR ASSIGN OF Thumbnail.Ai BE HELD LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THE WEBSITE OR WITH ANY DELAY OR INABILITY TO USE THE WEBSITE, OR FOR ANY INFORMATION, OR SERVICES OBTAINED THROUGH THE WEBSITE, EVEN IF Thumbnail.Ai HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If, notwithstanding the foregoing, Thumbnail.Ai is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the website, Thumbnail.Ai’s sole liability to you shall in no event exceed the greater of (a) the total amount of any subscription fees with respect to any service or feature of or on the website paid in the six (6) months prior to the date of the initial claim made against Thumbnail.Ai, or (b) or One Hundred Canadian Dollars ($100.00 CAD).

5. Indemnity

You agree to indemnify and hold harmless Thumbnail.Ai and its subsidiaries, affiliates or any related companies, licensors and suppliers, and their respective directors, officers, employees, agents, representatives, and contractors, from all damages, injuries, liabilities, costs, fees and expenses (including, but not limited to, legal and accounting fees) arising from or in any way related to (i) your use or misuse of the website (including your use or misuse of any third party content); (ii) your breach or other violation of these Terms and Conditions including any representations, warranties and covenants herein; (iii) your violation of the rights of any other person or entity, including, but not limited to claims that any user content infringes or violates any third party intellectual property rights.

6. Exclusion of Warranties

The website, Thumbnail.Ai content, or any other product, service or information provided by Thumbnail.Ai, user content, third-party content, and any other software, services or applications made available in conjunction with or through the website, are provided on an "as is", "as available", "with all faults" basis without representations or warranties of any kind, either express, implied, or statutory, including, but not limited to, in terms of correctness, accuracy, reliability, or otherwise.

To the fullest extent permissible by applicable law, Thumbnail.Ai hereby disclaims all warranties of any kind, either express or implied, including, any warranty of merchantability, fitness for a particular purpose, non-infringement, or arising from a course of dealing, with respect to the products or services provided by Thumbnail.Ai.

7. Notices

Thumbnail.Ai may provide you with notices by e-mail. You can opt-out of these communications at any time.

8. Fees & Payments

Premium products and services are offered on Thumbnail.Ai. By selecting a premium account option, you agree to pay Thumbnail.Ai the monthly or annual subscription fees for that service. Payments are charged on the day you sign up and will continue on a recurring basis until you cancel.

To be eligible for a refund, you must contact Thumbnail.Ai’s support within thirty (30) days of signing up for a premium service.

9. Governing Law

This agreement, and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms and Conditions or its formation shall be governed by and construed in accordance with laws of the Province of Ontario and the federal laws of Canada applicable therein.

10. Modification of the Terms

Thumbnail.Ai reserves the right to update or modify the Terms and Conditions at any time without prior notice, and such changes will be effective immediately upon being posted on the website. These Terms and Conditions will identify the date of last update. In the case of material changes to the Terms and Conditions, Thumbnail.Ai will make reasonable efforts to notify you of the change, such as through sending an email to any address you may have used to register for an account, through a pop-up window on the website, or other similar mechanism.

11. Miscellaneous

If any of the provisions of these Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms and Conditions so that these Terms and Conditions shall remain in full force and effect. These Terms and Conditions constitute the entire agreement between you and Thumbnail.Ai with regard to your use of the website, and any and all other written or oral agreements or understandings previously existing between you and Thumbnail.Ai with respect to such use are hereby superseded and cancelled.